# Book a ticket with a specific Product Workflow ## 1. Let's find a product Let's say we use the catalog ID `0194abdc-3a71-72b0-a9b9-89d4be0cd73e`. To obtain a list of catalog's products you can use the [/v1/ticketing/catalogs/{id}/products](/openapi/ticketingproduct/api_v1ticketingcatalogs_catalogidproducts_get_collection) endpoint: ### Request ```bash curl --request GET \ --url https://api.korusticket.com/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/products\?page\=1\&itemsPerPage\=2 \ -H 'accept: application/ld+json' \ -H 'Authorization: Bearer {{YOUR_JWT_TOKEN}}' \ -H 'Accept-Language: fr' ``` ### Response ```json { "@context": "/contexts/TicketingProduct", "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/products", "@type": "Collection", "totalItems": 65, "member": [ { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/products/0194abfe-1bdb-7b12-af59-ad81ae443689", "@type": "TicketingProduct", "id": "0194abfe-1bdb-7b12-af59-ad81ae443689", "name": "Puy du Fou 1 jour Adulte", "description": "Le tarif « Sur réservation » s’applique jusqu’à 72 heures avant la date de visite indiquée lors de la réservation, dans la limite des places disponibles. Les billets sont valables uniquement aux dates de visite réservées. Adulte à partir de 14 ans.
" }, { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/products/0194abfe-1c04-7ade-9bc3-dbcfefb12652", "@type": "TicketingProduct", "id": "0194abfe-1c04-7ade-9bc3-dbcfefb12652", "name": "Puy du Fou 1 jour Adulte + Cinéscénie Argent", "description": "Les tarifs \" Puy du Fou + Cinéscénie \" s'appliquent uniquement sur réservation, dans la limite des places disponibles. Les billets sont valables uniquement à la date de visite réservée. Adulte à partir de 14 ans." } ], "view": { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/products?itemsPerPage=2&page=1", "@type": "PartialCollectionView" } } ``` We can see in the response that there is 65 products (`"totalItems": 65`) in the catalog. You can use the pagination parameters to iterate through the list. If you need more information about pagination, refer to [this page](/using-the-api/pagination) Let’s choose the product with ID `0194abfe-1c04-7ade-9bc3-dbcfefb12652`. ## 2. Choose a product Offer at a specific Date To find an offer corresponding to our chosen product for the specific date 2025-06-07 we can use the [GET /v1/ticketing/catalogs/{catalogId}/offers](/openapi/ticketingoffer/api_v1ticketingcatalogs_catalogidoffers_get_collection) endpoint as follows: ### Request ```bash curl --request GET \ --url https://api.korusticket.com/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers\?product=0194abfe-1c04-7ade-9bc3-dbcfefb12652\&date=2025-06-07\&page\=1\&itemsPerPage\=2 \ -H 'accept: application/ld+json' \ -H 'Authorization: Bearer {{YOUR_JWT_TOKEN}}' \ -H 'Accept-Language: fr' ``` ### Response ```json { "@context": "/contexts/TicketingOffer", "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers", "@type": "Collection", "totalItems": 1, "member": [ { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894", "@type": "TicketingOffer", "id": "0194ac40-fda7-78c1-8fcb-26fc2df25894", "date": "2025-06-07", "availableQuantity": 1500, "realtimePriceRequired": false, "price": { "@type": "TicketingOfferPrice", "@id": "/.well-known/genid/7a820a778b28cb765bc6", "amountInclTax": "87.00", "originalAmountInclTax": "87.00", "currency": "EUR", "syncAt": "2025-01-28T09:32:07+00:00" }, "product": { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/products/0194abfe-1c04-7ade-9bc3-dbcfefb12652", "@type": "TicketingProduct", "id": "0194abfe-1c04-7ade-9bc3-dbcfefb12652", "name": "Puy du Fou 1 jour Adulte + Cinéscénie Argent", "description": "Les tarifs \" Puy du Fou + Cinéscénie \" s'appliquent uniquement sur réservation, dans la limite des places disponibles. Les billets sont valables uniquement à la date de visite réservée. Adulte à partir de 14 ans." }, "tickets": [ { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets/0194ac40-fda7-78c1-8fcb-26fc2e2612d4", "@type": "TicketingOfferTicket", "id": "0194ac40-fda7-78c1-8fcb-26fc2e2612d4", "name": "Puy du Fou Adulte", "description": "" }, { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets/0194ac40-fda8-739e-8d03-57f30adf4660", "@type": "TicketingOfferTicket", "id": "0194ac40-fda8-739e-8d03-57f30adf4660", "name": "Cinéscénie Adulte - Argent", "description": "" } ] } ], "view": { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers?date=2025-06-07&order%5Bdate%5D=asc&product=0194abfe-1c04-7ade-9bc3-dbcfefb12652", "@type": "PartialCollectionView" }, "search": { "@type": "IriTemplate", "template": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers{?date,product}", "variableRepresentation": "BasicRepresentation", "mapping": [ { "@type": "IriTemplateMapping", "variable": "date", "property": "date", "required": false }, { "@type": "IriTemplateMapping", "variable": "product", "property": "product", "required": false } ] } } ``` In this response we have the following information: - there is only one offer - this offer contains two tickets - the field `"availableQuantity"=1500` indicates that the offer has a limited capacity. Offers with unlimited have availableQuantity=null. You can check the offer's real-time availability before calling the reservation. Read [this section](/how-to/availability-checks#check-offer-availability) for more details. - the field `“realtimePriceRequired"=false` indicates that the price returned will not change. For realtime price, refer to [this section](/how-to/real-time-price#realtime-price) for more details. ## 3. Select a session for each ticket Each offer's ticket must be associated with a session in order to create a reservation. To list the sessions available for each ticket, use the [GET /v1/ticketing/catalogs/{catalogId}/offers/{offerId}/tickets](/openapi/ticketingofferticket/api_v1ticketingcatalogs_catalogidoffers_offeridtickets_get_collection) endpoint. ### Request ```bash curl --request GET \ --url https://api.korusticket.com/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets \ -H 'accept: application/ld+json' \ -H 'Authorization: Bearer {{YOUR_JWT_TOKEN}}' \ -H 'Accept-Language: fr' ``` ### Response ```json { "@context": "/contexts/TicketingOfferTicket", "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets", "@type": "Collection", "totalItems": 2, "member": [ { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets/0194ac40-fda7-78c1-8fcb-26fc2e2612d4", "@type": "TicketingOfferTicket", "id": "0194ac40-fda7-78c1-8fcb-26fc2e2612d4", "name": "Puy du Fou Adulte", "description": "", "dateAccess": true, "sessions": [] }, { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets/7522b8de-37a2-458d-b099-6d515b0739be", "@type": "TicketingOfferTicket", "id": "7522b8de-37a2-458d-b099-6d515b0739be", "name": "Cinéscénie Adulte - Argent", "description": "", "dateAccess": false, "sessions": [ { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/events/2aa6ca51-5193-47db-9e27-0aeefdc0d381/sessions/ff23a5a2-a53f-43b9-a530-d84a61386449", "@type": "TicketingSession", "id": "ff23a5a2-a53f-43b9-a530-d84a61386449", "occursAt": "2025-06-07T17:00:00+02:00", "duration": null, "availableQuantity": 24, "event": { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/events/2aa6ca51-5193-47db-9e27-0aeefdc0d381", "@type": "TicketingEvent", "id": "2aa6ca51-5193-47db-9e27-0aeefdc0d381", "name": "Cinéscénie Adulte - Argent", "description": "" } }, { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/events/2aa6ca51-5193-47db-9e27-0aeefdc0d381/sessions/337177bc-e513-444f-bcee-49a3e25b48a3", "@type": "TicketingSession", "id": "337177bc-e513-444f-bcee-49a3e25b48a3", "occursAt": "2025-06-07T20:00:00+02:00", "duration": null, "availableQuantity": 56, "event": { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/events/2aa6ca51-5193-47db-9e27-0aeefdc0d381", "@type": "TicketingEvent", "id": "2aa6ca51-5193-47db-9e27-0aeefdc0d381", "name": "Cinéscénie Adulte - Argent", "description": "" } } ] } ], "view": { "@id": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets", "@type": "PartialCollectionView" } } ``` In this response we have the following information: - the ticket of id `0194ac40-fda7-78c1-8fcb-26fc2e2612d4` grants full-day access. - the ticket of id `7522b8de-37a2-458d-b099-6d515b0739be` that gives access to the Event `Cinéscénie Adulte - Argent` has two sessions available. You will need to choose one to create the reservation. - Additionally, every session have a non-null `"availableQuantity"` value, meaning that sessions have a limited capacity. Session with unlimited capacity have `"availableQuantity"=null`. If you want you can check the real-time availability value before making a reservation. Refer to [this section](/how-to/availability-checks#check-session-availability) for more details. ## 4. Create the reservation Creating a reservation temporarily holds an offer, guaranteeing its availability and price for a limited time. ### Request Body - Ticket/Session association To create the reservation you can use the [POST /v1/booking/reservations/_bulk](/openapi/bookingreservation/api_v1bookingreservations_bulk_post) endpoint by passing the following JSON body: ```json { "items": [ { "quantity": 1, "offer": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894", "ticketSessions": [ { "ticket": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets/0194ac40-fda7-78c1-8fcb-26fc2e2612d4" }, { "ticket": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets/7522b8de-37a2-458d-b099-6d515b0739be", "session": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/events/2aa6ca51-5193-47db-9e27-0aeefdc0d381/sessions/337177bc-e513-444f-bcee-49a3e25b48a3" } ] } ] } ``` For the first ticket there is no session to choose we just need to pass the ticket iri. For the second ticket we choose the session that occurs at `2025-06-07T20:00:00+02:00`. ### Request ```bash curl --request POST \ --url https://api.korusticket.com/v1/booking/reservations/_bulk \ -H 'accept: application/ld+json' \ -H 'Authorization: Bearer {{YOUR_JWT_TOKEN}}' \ -H 'Accept-Language: fr' \ -d '{"items":[{"quantity":1,"offer":"/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894","ticketSessions":[{"ticket":"/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets/0194ac40-fda7-78c1-8fcb-26fc2e2612d4"},{"ticket":"/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets/7522b8de-37a2-458d-b099-6d515b0739be","session":"/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/events/2aa6ca51-5193-47db-9e27-0aeefdc0d381/sessions/337177bc-e513-444f-bcee-49a3e25b48a3"}]}]}' ``` ### Response ```json { "@context": { "@vocab": "https://api.demo.korusticket.com/docs.jsonld#", "hydra": "http://www.w3.org/ns/hydra/core#", "reservations": "CreateReservationBulkOutput/reservations", "failedReservations": "CreateReservationBulkOutput/failedReservations" }, "@type": "CreateReservationBulkOutput", "@id": "/.well-known/genid/78651cc4640b9253b7c0", "reservations": [ { "@id": "/v1/booking/reservations/35e72d9b-0fdc-44e3-869c-e1781c14418e", "@type": "BookingReservation", "expired": false, "id": "35e72d9b-0fdc-44e3-869c-e1781c14418e", "createdAt": "2025-01-29T07:55:53+00:00", "totalAmountInclTax": "80.00", "totalAmountExclTax": null, "expiresAt": "2025-01-29T08:10:53+00:00", "items": [ { "@type": "ReservationItem", "@id": "/.well-known/genid/dbb1fda993fdc977bbab", "unitAmountInclTax": "42.32", "unitAmountExclTax": null, "quantity": 1, "totalAmountInclTax": "42.32", "totalAmountExclTax": null, "offer": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894", "product": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/products/0194abfe-1c04-7ade-9bc3-dbcfefb12652", "offerTickets": [ { "@type": "ReservationItemOfferTicket", "@id": "/.well-known/genid/6fef51eaef68c943a2de", "ticket": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets/0194ac40-fda7-78c1-8fcb-26fc2e2612d4" }, { "@type": "ReservationItemOfferTicket", "@id": "/.well-known/genid/567f51eaef68c943aaa", "ticket": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/offers/0194ac40-fda7-78c1-8fcb-26fc2df25894/tickets/7522b8de-37a2-458d-b099-6d515b0739be", "session": "/v1/ticketing/catalogs/0194abdc-3a71-72b0-a9b9-89d4be0cd73e/events/2aa6ca51-5193-47db-9e27-0aeefdc0d381/sessions/337177bc-e513-444f-bcee-49a3e25b48a3" } ] } ], "organization": "/v1/ticketing/organizations/0194abdc-3a79-7ec3-b1b9-a1f291de587d", "order": null } ], "failedReservations": [] } ``` The response contains two arrays : - the `“reservations”` array contains the successful reservations - the `"failedReservations"` array contains offers that failed to be reserved The `"expiresAt"` indicates when the reservation expires. After this timestamp, the offer will be released and the reservation will become invalid for booking. ## 5. Create the Order To finalize the booking, call the [POST /v1/booking/orders/_bulk](/openapi/bookingorder/api_v1bookingorders_bulk_post) endpoint. This converts reservations into actual bookings in the ticket issuer's system. Make this call only after confirming that the customer's payment was successful. To create the order, call the endpoint with the previously created reservation IDs and customer information. You must also include your own reference ID in the optional `"externalReference"` field (max length 255 characters). ```json { "reservations": [ "/v1/booking/reservations/0194b10f-3ddd-70a5-a96a-d1026cd42746" ], "customer": { "firstname": "John", "lastname": "Doe", "email": "john.doe@gmail.com", "phone": "0612345678", "country": "FR", "language": "fr" }, "externalReference": "CUSTOM_BOOKING_REF_NUMBER_003" } ``` ### Request Execute the request as follows: ```bash url --request POST \ --url https://api.korusticket.com/v1/booking/orders/_bulk? \ -H 'accept: application/ld+json' \ -H 'Authorization: Bearer {{YOUR_JWT_TOKEN}}' \ -d '{"reservations":["/v1/booking/reservations/0194b10f-3ddd-70a5-a96a-d1026cd42746"],"customer":{"firstname":"John","lastname":"Doe","email":"john.doe@gmail.com","phone":"0612345678","country":"FR","language":"fr"}}' ``` ### Response ```json { "@context": { "@vocab": "https://api.demo.korusticket.com/docs.jsonld#", "hydra": "http://www.w3.org/ns/hydra/core#", "orders": "CreateOrderBulkOutput/orders" }, "@type": "CreateOrderBulkOutput", "@id": "/.well-known/genid/ca4347e0ca0909425dee", "orders": [ { "@id": "/v1/booking/orders/0194b132-448c-7d1b-bb13-f8e09ae5c18f", "@type": "BookingOrder", "id": "0194b132-448c-7d1b-bb13-f8e09ae5c18f", "createdAt": "2025-01-29T08:34:09+00:00", "organization": "/v1/organizations/0194abdc-3a79-7ec3-b1b9-a1f291de587d", "reference": "KT-ORD-6799E80128885", "externalReference": "CUSTOM_BOOKING_REF_NUMBER_003", "totalAmountInclTax": "42.32", "totalAmountExclTax": "40.11", "reservation": "/v1/booking/reservations/0194b10f-3ddd-70a5-a96a-d1026cd42746", "customer": [], "items": [ { "@type": "OrderItem", "@id": "/.well-known/genid/fc26307a17a3ad7720bc", "unitAmountInclTax": "42.32", "unitAmountExclTax": "40.11", "quantity": 1, "totalAmountInclTax": "42.32", "totalAmountExclTax": "40.11", "offer": "/v1/ticketing/catalogs/0194d07e-aa37-7171-820c-712e91552451/offers/0194ac3f-7bdd-7175-a275-30c865618283", "product": "/v1/ticketing/catalogs/0194d07e-aa37-7171-820c-712e91552451/products/0194abfe-1bdb-7b12-af59-ad81ae443689", "offerTickets": [ { "@type": "OrderItemOfferTicket", "@id": "/.well-known/genid/2c89a04ae411eae8a3af", "ticket": "/v1/ticketing/catalogs/0194d07e-aa37-7171-820c-712e91552451/offers/0194ac3f-7bdd-7175-a275-30c865618283/tickets/0194ac3f-7be0-7f34-aa3f-7f22e2aa6285", "session": "/v1/ticketing/catalogs/0194d07e-aa37-7171-820c-712e91552451/events/0195f1a2-6de6-78bc-aef4-d6dca86cd207/sessions/0195f1a2-6de9-716f-b9f5-f908391de21c" } ] } ], "documents": [ "/v1/booking/orders/0194b132-448c-7d1b-bb13-f8e09ae5c18f/documents/0194b132-449c-79cd-9da1-50be439b6e9d" ] } ] } ``` In the response you can see the following fields: - `"reference"` is the Korus Ticket API internal order reference - `“externalReference”` is your own order reference. You can call the [POST v1/booking/orders/_bulk](/openapi/bookingorder/api_v1bookingorders_bulk_post) endpoint multiple times with the same value in the `“externalReference”` field to group all orders in the same booking. - `"items”` contains the detail of reserved products and their prices as well as tickets and associated sessions - `“documents”` lists the available order documents. These are typically the customer's tickets for the Event. You will need to call the [PATCH /v1/booking/orders/{orderId}/documents](/openapi/bookingorderdocument/api_v1bookingorders_orderiddocuments_id_patch) endpoint to get the document's public URL. ## 6. Expired Reservation error If one or more reservations passed to the [POST v1/booking/orders/_bulk](/openapi/bookingorder/api_v1bookingorders_bulk_post) endpoint is expired you will get an HTTP 422 response with the following violations: ```json { "@context": "/contexts/ConstraintViolationList", "@id": "/validation_errors/d53a91b0-def3-426a-83d7-269da7ab4200", "@type": "ConstraintViolationList", "status": 422, "violations": [ { "propertyPath": "reservations[0].expired", "message": "La réservation a expiré", "code": "d53a91b0-def3-426a-83d7-269da7ab4200" } ], "detail": "reservations[0].expired: La réservation a expiré", "description": "reservations[0].expired: La réservation a expiré", "type": "/validation_errors/d53a91b0-def3-426a-83d7-269da7ab4200", "title": "An error occurred" } ``` ## 7. Get an `OrderDocument` download Url To access orders documents, including events tickets, please refer to [this section](/how-to/get-order-documents).