# Troubleshooting

If you are experiencing an issue with Korus Ticket API, please email us
on [support@korusticket.com](mailto:support@korusticket.com?subject=Hello) with the following details:

- API: `Business` / `Authentication`
- OIDC Client ID
- OIDC Organization ID
- Approximate date and time of the API call
- Korus Ticket API call
- Korus Ticket API response
- Description of the issue


> You can expect an answer withing a few days.